Password Reset

Users who forget their password can reset it using the password recovery workflow.

Password Reset Steps

Step 1

Click Forgot Password.

Step 2

Enter registered email.

Step 3

Receive reset link or OTP.

Step 4

Verify identity.

Step 5

Set new password.

Step 6

Login with new password.

Common Reset Issues

Possible issues include:

• email not received

• link expired

• spam filtering

• incorrect email entered

Check:

• spam folder

• corporate mail filters

• email address spelling