Free SaaS Contract Templates. Download, Customize & Sign.

A solid SaaS agreement should include: (1) subscription scope - which features and tiers the customer gets access to, (2) payment terms - pricing, billing cycle, auto-renewal, and refund policy, (3) data ownership - who owns customer data and what happens to it on termination, (4) uptime and SLA commitments, (5) acceptable use policy, (6) IP ownership - the provider retains ownership of the platform, (7) limitation of liability and indemnification, and (8) termination and data export/deletion obligations.

A SaaS agreement governs subscription-based access to software hosted and operated by the provider - the customer never receives a copy of the software. A software license agreement grants the customer rights to install and run a copy of the software on their own infrastructure. SaaS agreements focus on access, uptime, and data; license agreements focus on permitted use, distribution rights, and installation terms.

An End-User License Agreement (EULA) is a contract between a software vendor and the end user that defines the terms under which the software may be used. You need an EULA for any software product - desktop apps, mobile apps, or SaaS - to restrict how users can use the software, prohibit reverse engineering or redistribution, disclaim warranties, and limit liability. Without an EULA, users have no contractual restrictions on how they use your product.

A SaaS reseller agreement should cover: (1) the scope of reseller rights - which products, territories, and customer segments, (2) pricing and margin structure, (3) whether the reseller is authorized or exclusive, (4) support responsibilities - who handles customer support, (5) branding and co-marketing rights, (6) data and privacy obligations flowing down to end customers, (7) termination conditions and transition of customers, and (8) revenue reporting and audit rights.

If you serve EU customers, your SaaS agreement must address GDPR requirements including: (1) a Data Processing Agreement (DPA) or addendum specifying the provider's role as data processor, (2) sub-processor disclosure and consent, (3) data subject rights support - access, deletion, portability, (4) breach notification timelines (72 hours), (5) data transfer mechanisms for cross-border transfers (SCCs), and (6) data deletion or return on contract termination.

Yes. All templates are product-flexible by design. Download any template and edit in Word or PDF, or create a free Legitt AI account and let Lana AI tailor the subscription tiers, pricing model, data handling obligations, SLA commitments, and jurisdiction-specific clauses for your specific SaaS product in under 60 seconds.